# How Tandem uses cookies > Tandem uses cookies and browser storage to keep you signed in, remember your settings and see which parts help. No ads. Source: https://tandem.joveo.com/support/account/cookies Cookies and similar technologies like local storage help Tandem work, keep your account safe and remember how you like things. Tandem uses them on its website, in the app, in this help center and on job pages. Specifically, Tandem uses them to: - Keep you signed in. - Protect your account and your workspace. - Remember your settings, like your theme and the workspace you picked. - Keep your place, like a prompt you typed before signing in. - See which parts of Tandem help and which don't. Tandem doesn't show ads, doesn't use advertising cookies and never sells your data. ## What are cookies and local storage? **Cookies** are small files a website keeps in your browser. Your browser sends them back on each visit, so the site knows it's still you. **Local storage** and **session storage** let a website keep small notes in your browser. Local storage stays until you clear it; session storage ends when you close the tab. Neither is sent to Tandem on its own. **Pixels** are tiny invisible images in an email. When the email loads one, the sender learns it was opened. Everything Tandem stores belongs to Tandem's own web address, so other websites can't read it. ## Why does Tandem use these technologies? They fall into four groups: - Sign-in and security - Preferences - Keeping your place - Analytics The first three are needed for Tandem to work, so they're always on. On public pages, analytics is your choice. ### Sign-in and security When you sign in, Tandem sets one session cookie. Scripts on the page can't read it, and your browser sends it only to Tandem. We use it to: - Keep you signed in as you move around the app. - Check that each request really comes from you. - Let candidates open their application page from the link we sent them, and keep others out. The session cookie ends when you sign out or your session expires. ### Preferences Local storage remembers choices you made in this browser: - Your theme, in the app and in this help center. - The workspace you picked, and edits to your profile name and picture. - How you set up tables, like column widths and rows per page. - Notices you've already closed, so we don't show them again. - Your analytics cookie choice. ### Keeping your place Some storage stops you losing work: - A prompt you typed before signing in waits for you after you sign in. - Your outreach search for each role. - The page you were on before checkout, so you come back to it. This is session storage, so it ends with the tab. - On job pages, the application chat remembers your conversation in this browser, so you can pick up where you left off. ### Analytics Analytics shows us which parts of Tandem help and which don't. We use it to: - See which pages and features people use, and where they get stuck. - Decide what to fix and build next. On public pages, like Tandem's website, this help center and job pages, analytics runs only if you allow it. In the app, Tandem always measures how it's used and links that to your account and workspace. Your choice there decides only whether analytics keeps a cookie and local storage in your browser. Analytics doesn't record your screen or pick up text from the page, and its data goes through Tandem's own web address. ## Where are these technologies used? - **Tandem's website and this help center**: preferences, and analytics if you allow it. There's no session cookie until you sign in. - **The Tandem app**: everything on this page. - **Job and application pages**: the application chat remembers your conversation, the application page uses a cookie so only you can open it, and analytics counts page views if you allow it. - **Outreach emails**: emails Tandem sends for recruiters can include a pixel and tracked links. They show the recruiter whether the email was `Opened` and whether a link was `Clicked`. If your email app blocks images, an open isn't counted. Sites you visit from Tandem set their own cookies under their own policies: Google or Microsoft when you sign in, and Stripe when you pay. ## What are my privacy options? ### Analytics cookies Change your choice anytime: - On Tandem's website or this help center, click `Cookie settings` at the bottom of the page. - In the app, open `Settings → General` and turn `Analytics cookies` on or off. If you're in the EU, UK or Switzerland, analytics stays off on public pages until you click `Accept`. Elsewhere, it's on until you click `Decline`. Declining stops analytics on public pages and clears the analytics cookie and storage already in your browser. In the app, we still measure usage, but nothing is stored in your browser for it. If you decline, we ask again in about six months. ### Your browser Most browsers let you block or clear cookies and site data. Clearing Tandem's signs you out and resets your preferences. Blocking all cookies stops you signing in. A private window forgets everything when you close it. ### Signing out Signing out ends your session and clears analytics IDs, the workspace you picked, your profile edits and your outreach searches from this browser. Your theme and table settings stay. ## More privacy options - [Privacy policy](https://tandem.joveo.com/privacy-policy): how Joveo handles your data. - [Privacy and security](https://tandem.joveo.com/support/account/privacy-and-security.md): who can sign in and what candidates agree to. - [AI in hiring](https://tandem.joveo.com/ai-in-hiring): how Tandem uses AI, as candidates read it. For a question about cookies or privacy, email heytandem@joveo.com. Related: [Privacy and security](https://tandem.joveo.com/support/account/privacy-and-security.md) · [Privacy notice and opt-outs](https://tandem.joveo.com/support/outreach/opt-outs.md)