# What candidates are told

> Tandem tells candidates that AI helps review their application and a person always decides: in the apply chat, page footers and a public page.

Source: https://tandem.joveo.com/support/ai/candidate-notices

## Before they apply

The apply chat starts by saying it's an AI recruiting assistant, that AI may help screen and score the application, and that a person makes every hiring decision. Candidates must accept to continue. They also confirm they've read your privacy policy, which you manage in `Settings → Policy`.

![The apply chat's consent step, with the AI notice candidates accept before applying](https://media.tandem.joveo.com/13-candidate-apply-page-consent.png)

## On every job, apply and application page

The page footer reads: "[Your company] uses AI to help review applications, and a person always makes the decision." It tells candidates they can ask how they were scored or for a second look, and links to the [AI in hiring page](https://tandem.joveo.com/ai-in-hiring).

The footer also shows your `Candidate contact email`, set in `Settings → Communications`. If you haven't set one, that line is left out, so candidates have no address to write to.

## The AI in hiring page

This public page explains, in plain words, what AI does in their application, that a person on the hiring team decides, and what candidates can ask for: how they were scored, a second look, or an accommodation. It tells them to email the employer and that they'll hear back within 30 days.

## In outreach emails

Every outreach email explains why the person was contacted, links to a candidate notice, and includes an unsubscribe link.

Related: [Privacy notice and opt-outs](https://tandem.joveo.com/support/outreach/opt-outs.md)
