# Ask for an accommodation

> Need an adjustment to apply or interview with an employer that uses Tandem? Ask them: a person on the hiring team will reply.

Source: https://tandem.joveo.com/support/candidates/accommodation

## How to ask

1. **Find the employer's email**

   It's on the job posting, after "Questions or need help? Email". It's on your application page too.

2. **Write to them**

   Say which job you applied for and what you need. Your email goes straight to the employer, not to Tandem.

3. **Wait for a reply**

   You'll hear back within 30 days. If you have an interview coming up, ask as early as you can.

## Other things you can ask for

The same address takes any question about how AI was used in your application, such as how you were scored or for a second look.

For questions about Tandem itself, email [heytandem@joveo.com](mailto:heytandem@joveo.com).

Related: [How AI is used in your application](https://tandem.joveo.com/support/candidates/how-ai-is-used.md)