# AI screening and interviews overview

> Tandem screens applicants with a text chat and interviews them by voice or video, scores both, and leaves every decision to you.

Source: https://tandem.joveo.com/support/interviews/overview

## What this changes

- Candidates answer in their own time: Both rounds are asynchronous.
- You read scores and reasons: Each answer gets a score out of 5 and Tandem's reasoning.

## How it works

1. **Set up the screening.** Candidates answer a few qualifying questions in a web chat, and you can add text or WhatsApp.
2. **Set up the AI interview.** Write the questions, choose the language, and decide whether the camera is required.
3. **Candidates take each round.**
4. **Read the results** on the `Reports` tab.
5. **Decide.** Candidates who meet your bar move on where auto-advance is on. The rest wait in Needs review, and you hire or reject one candidate at a time.

## What Tandem does not do

- Tandem does not reject candidates. Candidates below your bar wait in Needs review, and only you move a candidate to `Rejected`.
- Tandem does not make the hiring decision. Scores inform your decision; they don't make it.
- Tandem does not run screening in other languages. Screening runs in English, and each AI interview runs in one language: English, Spanish, French or Hindi.
- Tandem does not score a candidate it has too little information about. These candidates show as `Couldn't be scored`.

## Credits

AI interviews use credits: 20 credits per 10 minutes. Tandem reserves credits when it sends the invite and spends them only when the interview happens. If the invite isn't used within 7 days, the credits are released.

Related: [Reserved credits](https://tandem.joveo.com/support/credits/reserved-credits.md) · [How credits work](https://tandem.joveo.com/support/credits/how-credits-work.md)

## Where to go next

- [Set up AI screening](https://tandem.joveo.com/support/interviews/set-up-screening.md): Choose channels and write the questions candidates answer first.
- [Set up the AI interview](https://tandem.joveo.com/support/interviews/set-up-ai-interview.md): Write the questions, choose the language and set the camera.
- [Review transcripts and reports](https://tandem.joveo.com/support/interviews/review-results.md): Read scores, reasoning, recordings and transcripts.
- [Needs review](https://tandem.joveo.com/support/interviews/needs-review.md): See why a candidate is waiting and how to move them on.
- [Scheduling and your calendar](https://tandem.joveo.com/support/interviews/scheduling.md): Let candidates book interviews inside your availability.
- [Writing fair questions and criteria](https://tandem.joveo.com/support/interviews/best-practices.md): Write questions that are fair and easy to score.

Questions? [Interviews FAQs and troubleshooting](https://tandem.joveo.com/support/interviews/faqs.md).