# Job ads FAQs

> Answers to common questions about Tandem job ads: packs, strategies, tracking applicants and stopping an ad.

Source: https://tandem.joveo.com/support/job-ads/faqs

For the basics, start with the [Job ads overview](https://tandem.joveo.com/support/job-ads/overview.md).

### Can I use plan credits for job ads?

No. Job ads use purchased credits only.

Related: [Plan credits vs purchased credits](https://tandem.joveo.com/support/credits/plan-vs-purchased.md)

### How big are the packs?

Pack sizes are on the [Pricing](https://tandem.joveo.com/pricing) page. The `Advertise` panel shows how many purchased credits each pack uses.

### How long does an ad run?

A fixed 30 days. You can stop it sooner with `Stop advertising`, but you can't set a different end date.

### Can I add credits to a running ad?

No. A running ad keeps the pack you started it with.

### Can I change the strategy after the ad starts?

No. You choose `Balanced`, `Cost Efficient` or `Speed First` before you click `Start advertising`.

### Can Tandem start an ad for me?

No. Tandem can recommend a pack, but only you can start an ad.

### Where do applicants from the ad show up?

In the role's `Apply` tab, with everyone else who applied. The `Advertise` panel shows `Clicks` and `Applied` for the ad.

### Does pausing the role stop the ad?

No. Ads keep running while a role is paused. Use `Stop advertising`, or close the role.

### What happens to unused credits when I stop?

They return to your balance straight away.

Related: [Stop advertising and get credits back](https://tandem.joveo.com/support/job-ads/stop-advertising.md)

Still stuck? [Contact support](https://tandem.joveo.com/support/account/contact-support.md).