# Stop advertising and get credits back

> Stop a Tandem job ad at any time and get its unused credits back, while the role stays live unless you close it.

Source: https://tandem.joveo.com/support/job-ads/stop-advertising

## Stop the ad and keep the role live

Open the role's `Advertise` panel and click `Stop advertising`. The ad ends and unused credits return straight away. The panel shows how many credits stopping now would return.

![Confirming Stop advertising, with the unused credits that come back](https://media.tandem.joveo.com/11-advertise-stop-confirm.png)

## Close the role

`Close role…` in the role's `⋯` menu ends the role for good. It also ends the ad and returns unspent credits. If you ask Tandem to close the role, it asks you to confirm first.

## Pausing doesn't stop an ad

`Pause role` pauses the pipeline, but ads and outreach keep running. To stop spending on ads, use `Stop advertising`.

## When an ad ends by itself

An ad runs for a fixed 30 days. When it ends, any unspent credits return to your purchased credits.

Your balance, including reserved credits, is in `Settings → Usage`.

Related: [Reserved credits](https://tandem.joveo.com/support/credits/reserved-credits.md)