# Outreach FAQs

> Answers to common questions about outreach emails, schedules and results in Tandem.

Source: https://tandem.joveo.com/support/outreach/faqs

### How many emails are in a sequence?

Tandem drafts three: an invitation, a follow-up on day 3 and a last note on day 7. You can have up to five, each at least one day after the one before.

### When does a candidate stop getting emails?

When they apply. People who unsubscribe also get no further outreach from your workspace.

### Can outreach go by text or WhatsApp before someone applies?

No. Outreach is email only. Text and WhatsApp messages are used only after a candidate applies.

Related: [Channels](https://tandem.joveo.com/support/outreach/channels.md)

### How many people can I add at once?

Up to 50 at a time with `Add to outreach`. For Tandem's outreach, `People per run` sets how many are emailed each run, from 1 to 50.

### Does outreach use credits?

Tandem's outreach runs use credits for candidate search. Revealing an email to send outreach is free.

Related: [What uses credits, and what is free](https://tandem.joveo.com/support/credits/what-uses-credits.md)

### Does outreach keep running if I pause the role?

Yes. Outreach keeps running while a role is paused. To stop Tandem's outreach, pause it in `Outreach flow`.

### Where do I see who opened or applied?

In `Outreach flow → Activity`. It shows how many people were `Sent`, `Opened`, `Clicked` and `Applied`, and `Everyone emailed` lists each person, who added them and their status.

### Why can't I add someone to outreach?

Outreach is sent by email, so people without an email can't be added. People who unsubscribed from your workspace's outreach aren't emailed.

### Who are the emails from?

They are signed with your name, company and email, and use your employer branding.
