# Roles FAQs

> Answers to common questions about creating, editing and running roles in Tandem.

Source: https://tandem.joveo.com/support/roles/faqs

### Why can't my role go live?

For a workspace's first role, someone must review the candidate policies first: open `Settings → Policy` and click `Mark as reviewed`. If that's done, ask Tandem in the role's chat what's left before going live.

### Does going live start job ads?

No. Going live publishes your job page and starts collecting applicants. You start job ads yourself from the role's `Advertise` panel.

### Can I add or remove stages after a role is live?

No. You can remove `Screen`, `AI Interview` or `Schedule` while the role is a draft, and the set of stages is fixed once it starts going live. You can still edit each stage's settings at any time.

### Can I add my own stages?

No. Every role uses the same stages: `Sourcing`, `Apply`, `Screen`, `AI Interview`, `Schedule`, `Hired` and `Rejected`.

### If I edit a live stage, does it affect candidates already past it?

No. Changes apply to candidates who reach the stage afterward.

### Does Tandem ever reject candidates?

No. Candidates below your bar wait for you in `Needs review`. Only you move a candidate to `Rejected`.

### Can I move several candidates at once?

In the app, you move one candidate at a time with the `Stage` dropdown. If you ask Tandem in the chat to move several, it lists them and asks you to confirm first.

### Does pausing a role stop ads and outreach?

No. Both keep running while a role is paused. To stop ads, click `Stop advertising` in the `Advertise` panel.

### Can I reopen a closed role?

No. Closing a role is permanent. If you only need a break, pause the role instead.

### I saw "Couldn't reach the assistant". What now?

Send your message again. Your text is kept.

Still stuck? [Contact support](https://tandem.joveo.com/support/account/contact-support.md).