Account and workspace
Contact support
Email heytandem@joveo.com for help with Tandem, and what to include so we can help you faster.
On the Pro plan, your requests are handled first.
What to include
- The email you sign in with, and the workspace name.
- The role and candidate, if it's about one.
- What you did, what you expected, and what happened instead.
- Any message you saw, and a screenshot if you can.
Before you write
Many answers are already in this help center. Search it, or start with Key terms and How credits work.
To suggest an idea or report something small, you can also send feedback from inside the app.