Credits and billing
Why are some of my credits reserved?
Why are some of my credits reserved? Tandem sets credits aside for running job ads and open AI interview invites until used or returned.
Credits are reserved so the ad or interview can go ahead, and you can't spend them on anything else in the meantime.
- A job ad reserves its whole pack. Unspent credits return when you stop advertising or close the role.
- An AI interview invite reserves the credits for that interview. If the invite isn't used within 7 days, they are released.
To see what is reserved, open Settings → Usage and look at Reserved on the Credits bar.
Related: Reserved credits