AI screening and interviews overview

What this changes

Candidates answer in their own time

Both rounds are asynchronous.

You read scores and reasons

Each answer gets a score out of 5 and Tandem's reasoning.

How it works

Set up the screening. Candidates answer a few qualifying questions in a web chat, and you can add text or WhatsApp.
Set up the AI interview. Write the questions, choose the language, and decide whether the camera is required.
Candidates take each round.
Read the results on the Reports tab.
Decide. Candidates who meet your bar move on where auto-advance is on. The rest wait in Needs review, and you hire or reject one candidate at a time.

What Tandem does not do

Tandem does not reject candidates. Candidates below your bar wait in Needs review, and only you move a candidate to Rejected.
Tandem does not make the hiring decision. Scores inform your decision; they don't make it.
Tandem does not run screening in other languages. Screening runs in English, and each AI interview runs in one language: English, Spanish, French or Hindi.
Tandem does not score a candidate it has too little information about. These candidates show as Couldn't be scored.

AI interviews use credits: 20 credits per 10 minutes. Tandem reserves credits when it sends the invite and spends them only when the interview happens. If the invite isn't used within 7 days, the credits are released.

Where to go next

Set up AI screening

Choose channels and write the questions candidates answer first.

Set up the AI interview

Write the questions, choose the language and set the camera.

Review transcripts and reports

Read scores, reasoning, recordings and transcripts.

Needs review

See why a candidate is waiting and how to move them on.

Scheduling and your calendar

Let candidates book interviews inside your availability.

Writing fair questions and criteria

Write questions that are fair and easy to score.

Questions? Interviews FAQs and troubleshooting.