Search FAQs
Answers to common questions about searching for candidates in Tandem, revealing contact details and importing people.
Where do I search for candidates?
In the Sourcing tab of a live role. Type a search in Search the open market and click Search.
Related: Run a candidate search
Can I search before my role is live?
The Sourcing tab is for live roles. When a role goes live, Tandem runs a first search and reports the results in the chat.
Do I pay again for people I've already seen?
No. A search uses 3 credits per candidate, and only for new people. People you've already seen are free.
Does a search contact anyone?
No. Nobody is emailed until you add them to outreach, or until Tandem's outreach, which you set up, picks them.
What does the match score mean?
It's a score out of 100 for how well a person fits the role's criteria. Open the profile to see the evidence for each criterion.
Related: Review candidates before outreach
Do I pay twice to see the same contact details?
No. Once you reveal a person's details, they stay on the profile. An email reveal uses 5 credits per candidate and a phone reveal 5 credits per candidate.
How many people can I import at once?
Up to 500 rows in one CSV file, and 2 MB at most.
Related: Bring your own candidates
Why can't I add someone to outreach?
Outreach is sent by email, so a person without an email can't be added.
Can Tandem search for me on a schedule?
Yes. Set up Tandem's outreach in Outreach flow. It searches and emails new matches on the schedule you choose.
Related: Set up outreach for a role