Credits and billing
What uses credits, and what is free
Four Tandem actions use credits: candidate search, contact reveals, AI interviews and job ads. See what each costs, and what is free.
| Action | Cost | Notes |
|---|---|---|
| Candidate search | 3 credits per candidate | Charged for new candidates only. People you've already seen are free. |
| Email reveal | 5 credits per candidate | A candidate's email address, ready for outreach. |
| Phone reveal | 5 credits per candidate | A candidate's phone number for text and WhatsApp. |
| AI interview | 20 credits per 10 minutes | Voice or video. Credits are held when you invite and only spent when the interview happens. |
| Scheduling | Free | Interview booking with your calendar, on every plan. |
| Job ads | the pack you choose | Advertise a role on job boards. Ads use purchased credits only. |
A few details
- Search charges for new candidates only. People you have already seen don't cost anything again.
- AI interviews reserve credits when you send the invite. They are spent only when the interview happens, and released if the invite isn't used within 7 days.
- Job ads use the pack you choose, paid from purchased credits only. Unused credits return when you stop the ad or close the role.
Tip
Tandem's outreach finds new people for you, so its runs use search credits. Revealing an email to send outreach is free. Check your settings before you turn it on.
Related: Job ads overview · Set up outreach for a role
What is free
Talking to Tandem, creating and editing roles, moving candidates through your pipeline, and booking interviews on your calendar cost nothing, on every plan.
See your spending by action in Settings → Usage.
Related: Read your Usage page