Your AI interview
An AI interview is a short talk on your own time: Tandem, the employer's hiring software, asks the questions, and a person decides.
Before you start
- Find a quiet place. Headphones help.
- Check whether your camera is needed. Some interviews ask for it.
- Check the language. An interview runs in English, Spanish, French or Hindi, and your application page shows which one.
How it works
- Open the link in the email you were sent. It takes you to your application page.
- When the page says it is your turn, select
Start AI interview. - Answer each question out loud. Some interviews are by phone. If yours is, you get a call at the number you applied with.
- When you finish, the hiring team takes it from there.
What happens to your answers
The interview is recorded and written out as a transcript. Tandem scores your answers and writes a short summary. The hiring team can read the transcript and play the recording.
The score helps the hiring team review your application. It is not the decision.
Related: How AI is used in your application · AI in hiring page
What you can ask for
You can ask the employer:
- how you were scored
- for a second look at your application
- for an accommodation, if you need an adjustment to apply or to interview
Email the employer at the address on the job posting. It is also on your application page. Say which job you applied for and what you are asking for. You will hear back within 30 days.
Related: Ask for an accommodation
If something goes wrong
If your interview link has expired, contact the employer using the email on your application page.
For questions about Tandem itself, email heytandem@joveo.com.
Applying through Tandem: what to expect
Tandem is hiring software employers use. You chat with their assistant, may take a short screening or interview, and a person decides.
Track your application
Your Tandem application page shows where your application stands, what happens next, and when it is your turn to act.