Plan credits vs purchased credits
Tandem plan credits come monthly and expire; purchased credits never do. Plan credits go first, and job ads use only purchased ones.
| Property | Plan credits | Purchased credits |
|---|---|---|
| Expiry | Reset monthly. Unused credits expire. | Never expire |
| Order | Spent first | Spent after plan credits |
| Job ads | Can't be used | The only credits ads use |
Each plan's monthly plan credits:
- Free: 500 credits a month. Resets on the 1st of every month.
- Pro: 1,800 credits a month. Renews on your billing date.
An example
Example. Your balance shows 300 plan credits and 1,000 purchased credits. You spend 100 credits on searches, so Tandem takes them from your plan credits and you have 200 plan credits left. When your plan credits reset, the 200 left expire and your plan's monthly allowance is added. The 1,000 purchased credits stay.
Common mix-ups
Can plan credits pay for job ads?
No. Job ads use purchased credits only. Plan credits cover candidate search, contact reveals and AI interviews.
Do unused plan credits roll over?
No. Plan credits reset every month. If you want a balance that carries over, buy credits.
Are reserved credits a third kind of credit?
No. Reserved credits are already set aside for a job ad or an open AI interview invite. They can't be spent on anything else until they are used or returned.
Your balance is in Settings → Usage.
Related: Reserved credits · Plans
How credits work
Tandem credits pay for candidate search, contact reveals, AI interviews and job ads. Tandem's chat, roles, pipelines and scheduling are free.
Reserved credits
Reserved credits stay in your Tandem balance, set aside for a running job ad or an open AI interview invite until used or returned.