AI in hiring
Using Tandem responsibly
Practical habits for using Tandem fairly: check its drafts, review borderline candidates, and make every decision yourself.
Check Tandem's work
- Read drafts before candidates see them. Tandem can add details you never gave it or miss something that matters. Check the job draft and outreach messages first.
- Read the reasons, not just the score. Each answer in
Reportscomes with Tandem's reasoning, the recording and the transcript. Check them before you decide.
Set up stages with care
- Ask questions about the job. Every question should relate to the work. Set its importance to
High,MediumorLowto match how much it matters. - Turn on auto-advance on purpose. When you turn it on, you confirm you're choosing AI-assisted screening and that you're responsible for that choice.
Related: Writing fair questions and criteria
Keep up with Needs review
Tandem never rejects anyone, so candidates below your bar wait for you. Look at Needs review often, so nobody is left waiting without an answer.
Related: Needs review
Be open with candidates
- Review your policies. Tandem's default privacy policy and consent agreement are a starting point. Have your legal team review them in
Settings→Policy. - Set your candidate contact email. Candidates use it to ask how they were scored, for a second look, or for an accommodation. They're told to expect a reply within 30 days.
Related: Accommodation requests
Accommodation requests
Candidates ask for an accommodation by emailing the candidate contact email Tandem shows them, and you read and answer each request yourself.
Applying through Tandem: what to expect
Tandem is hiring software employers use. You chat with their assistant, may take a short screening or interview, and a person decides.